Building reliable systems around real operational work.

Cheltenham, UK

Support Developer & Analyst

Brave New World

I build the data and automation layer behind operational support work. This includes SQL and Python pipelines, structured reporting datasets, KPI reporting, process analysis and Azure-based workflows.

• Designed and deployed a workflow that parses supplier data, applies business rules and generates customer communications.
• Removed more than 1,200 manual hours a year, representing approximately £45,000 in annual value for the support team.
• Analysed ticket and workflow data and redesigned the process, reducing resolution time from around two weeks to two or three days.
• Work directly with business and technical stakeholders to define requirements, rules and reliable outputs.

SQL · Python · Azure · REST APIs · Git · Azure DevOps

Mumbai, India

IT Analyst

Julius Baer

Worked in a regulated wealth-management environment, improving reporting for relationship managers and senior leaders across India.

• Turned static reporting into interactive Tableau dashboards.
• Used SQL and SSRS to improve reporting flexibility, accuracy and usability.
• Worked with the Head of IT India and COO to prioritise reporting requirements and improve decision-ready outputs.

SQL · Tableau · SSRS · Financial reporting

London, UK

Data Analyst Intern

Fiecon

Supported healthcare and pharmaceutical consulting projects through SQL analysis, Excel-based work and reporting outputs.

SQL · Excel · Health economics